Name of Company: Corporate Convenience Inc. Travel-safeguards.com is a division of Corporate Convenience Inc. Based on the Northshore of Chicago, Illinois in the USA we operate this E-Commerce super store for the most superb and unique products in the world. Our goal is to make your shopping experience enjoyable and productive. Customer Service: Our desire is to provide you with only the highest quality products. When your merchandise arrives we want it to be better than you expected. If it is not, we want to know about it. We encourage you to utilize our claims section to resolve any issues regarding purchases, products or anything you think we should know about. 100% Satisfaction Guarantee. Every item we sell comes with the CCI 100% satisfaction guarantee. If you are not completely satisfied with your order when it arrives, any item in new, unused condition can be returned or exchanged within 30 days of purchase for a refund (excluding any shipping charges). We will refund return shipping expenses if the item was sent in error by us or if the item was damaged in shipping.